At this interactive and practical training day you’ll take away learning to help you:
9.30 am Introductions & Welcome
9.40 am Session One : SMARTER Goal Setting
11.00 am Tea/coffee/comfort break
11.15 am Session 2 : “All change please”
12.30 pm Lunch break
1.00 pm Session 3 : Tailoring your Communication
The outcome of this fun and thought-provoking session is to understand the value of tailoring your communication to create and maintain the best working relationships. You will be introduced to Carl Jung’s communication styles and relate this to Nigel Risner’s “It’s a Zoo around here” analogy.
2.15 pm Learning Consolidation
Lindsay Taylor is Director of Your Excellency Limited Virtual Academy, the UK’s leading training specialist for EAs, PAs, VAs and Executive Support Professionals. A former EA herself, Lindsay has first-hand experience of these professions and appreciates the challenges and diversities of the EA/PA role.
Lindsay is passionate about sharing knowledge and skills with professionals across the world. Her down-to-earth, interactive sessions are based on her belief that fun learning makes for memorable learning. Her training sessions receive acclaim for providing communication, awareness and rapport building skills. Lindsay is an experienced coach, trainer and Practitioner of NLP renowned for her high energy sessions. Lindsay’s focus on delivering instantly useable skills means her clients leave motivated with a clear plan of action to overcome personal and organisational barriers to success. Your Excellency’s portfolio of learning opportunities include accredited, professional qualifications and The Mini MBA for Senior and Executive Assistants.
Lindsay speaks regularly at EA Summits and Conferences across the world as a key note speaker. She is a preferred training provider with The Institute of Administrative Management (IAM) one of the oldest professional bodies for business and administrative managers in the UK and a long-standing member of the Association for Coaching®. Lindsay is a multi-award winning author with her book “A-Z Pearls of Wisdom for Executive PAs” and her podcast “EA/PA Chataway with Lindsay” launched in December 2020 is fast becoming the “go-to” podcast for the EA community seeking inspiration and wisdom.